Returns

For Tickets:
You may cancel your ticket order within 24 Hours of purchase for a full refund. After this period, cancellations may not be possible.

For Donations:
All donations are non-refundable.

Refunds

Once your cancellation is received and inspected, we will send you an email to notify you that we have received your cancellation request. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2-3 working days. 

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at theatremeraki@gmail.com or +91 8600044432.